Defender Security Cameras Phone Numbers and Emails

Customer Service:

  • +1 905 735 5889
Is this your business?
PissedConsumer Club

Contact Information

Defender Security Cameras Website:

Defender Security Cameras Help Center:

Corporate Office Address:

Defender Security Cameras
90 Atlas Ave.
Welland, Ontario L3B 6H5
Canada

Defender Security Cameras Rating Based on 5 Reviews

Rating details

1.5
more details
Website
Value for money
Product or Service Quality
Customer service

Rating stats

Rating trend

How Good is Defender Security Cameras's Customer Service?

Makennah Lrr
Makennah Lrr
Feels Neutral | Sep 02, 2023

Couldn't get a hold of anybody

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Perrie Hub
Perrie Hub
Feels Disappointed | Aug 17, 2023

Finally got in contact with them. The number you had is wrong

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Mike C Uuw
Mike C Uuw
Feels Disappointed | Nov 05, 2022

I purchased 5 camera one if the cameras has a short it wont stay connected. The power shuts off. The customer service keeps walking me through troubleshooting it seems they are trying to stop me from getting a new camera. After 45 days you cant exchange their product. Imat 36 days I take that to them. I Also explained my neighborhood is having a high volume of breakins my family doesn't feel safe without the camera on the side of my house. Its very dark and unsafe Please help me if you can

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Mike C Uuw
Mike C Uuw
Feels Disappointed | Nov 04, 2022

They were givimg me a hard time trying to exchange a camera that doesnt work They keep asking the same questions Horrible experience
.

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Summary of Defender Security Cameras Customer Service Calls

88 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Defender Security Cameras?

Product/ Service Question:

  • “Cameras won't connect”
  • “Wifi support”
  • “Not connected”

Account Question:

  • “Need password”
  • “PASSWORD”
  • “Locked out of account”

Request for Information Question:

  • “Tech support”
  • “To find out why dvr is not beeping when motion is dejected”

Shipping and Delivery Question:

  • “Shipping question”
  • “Send me the wrong product”

Staff Question:

  • “Customer service help”

Payments and Charges Question:

  • “Discount code”

Refund Question:

  • “I haven't received my refund . Can't get no one to answer me”

Other Question:

  • “Frustrating”
  • “Need to transfer to new owner”
  • “Information”

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